Shipping

Shipping & Delivery Policy

At The Halal Caravan, we are committed to providing a seamless shopping experience, including reliable and efficient shipping. Below you'll find all the information regarding our shipping options and policies.

Shipping Destinations

Currently, we ship to addresses within Canada and the United States.

Free Shipping on All Orders

We are pleased to offer free standard shipping on all orders, regardless of the order value, to both Canada and the United States.

  • Carriers Used: We ship via trusted carriers like UPS, USPS, and ICS Courier.
  • Tracking & Insurance: All packages are insured and include a tracking number.
  • Delivery Time:
    • Within Canada: Estimated delivery is between 3-7 business days, depending on your location.
    • To the United States: Estimated delivery is between 3-7 business days, depending on your location.
  • Order Processing: Orders are processed next business day. 
  • Expedited Shipping: For faster delivery, expedited shipping options are available at checkout.

No Customs Fees or Duties

Good news! You won't have to worry about any customs fees or duties on your orders. All shipments to Canada and the United States are free from customs charges.

General Shipping Information

  • Business Days: Please note that delivery times are based on business days (Monday to Friday) and exclude weekends and public holidays.
  • Order Accuracy: Ensure your shipping address is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
  • Tracking Orders: Once your order is shipped, you will receive a confirmation email with your tracking number.

Transit Times & Delays

We strive to provide an efficient and seamless shipping experience for our customers. However, it's important to be aware that transit times and delays can occur due to various factors that are beyond our control.

Estimated Delivery: Delivery times are estimates and not guaranteed.

Possible Delays: Delays can occur due to factors such as carrier delays, weather conditions, or unforeseen events.

Expedited Shipping: For time-sensitive deliveries, consider choosing an expedited shipping option at checkout.

Lost or Stolen Packages

  • Lost Packages: If your package is lost in transit, please contact us so we can assist you in filing a claim with the carrier.
  • Stolen Packages: We are not responsible for packages that have been confirmed as delivered but are reported stolen. Please ensure a secure delivery location.

Contact Us

If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer service team:

Thank you for choosing The Halal Caravan for your pilgrimage needs!